Frequently Asked Questions (FAQs)

At McCall Family Dentistry, we’ve built our reputation on honesty and family values over the last forty years.

We truly are a family-owned and operated practice. Drs. Jim and Ryan McCall are father and son, and Dr. Ryan grew up in Geneva and attended Geneva schools his whole life. Dr. Ryan's wife, Lindsey, is the marketing and accounting manager for the practice. 

We consider our staff members and patients to be part of our dental family, and you’ll notice this right away when you visit our practice.

We practice with integrity and strive to make every patient's experience pleasant and enjoyable. You'll appreciate the modern, yet comfortable, atmosphere of our office and the latest dental technology we use to make your appointments more efficient and more comfortable.

When you choose to work with McCall Family Dentistry, you become part of our dental family, and you'll appreciate the difference that working with your dental family makes.

We accept a number of different dental insurances, including most major plans. We are happy to review your coverage and check that your insurance will pay for treatment at our practice.

We always want our patients to receive as much financial help as possible from their insurance, so we’re happy to file claims on your behalf. We understand that dental benefits can be confusing and sometimes it's hard to understand your coverage. For this reason, our staff is always available to review your benefits with you and help you navigate and maximize them.

Besides cash, checks, and credit cards, we also accept payment through CareCredit, which can help patients break their treatment costs into affordable monthly payments. CareCredit even offers plans that are interest free for qualifying patients. Our staff can help you apply for CareCredit in our office, or you can apply at home online. You'll receive a quick decision so you can make the right choices about your dental care.

For those without dental insurance, we have an in-office membership plan to help ease the cost of common dental procedures. With one low membership payment per year, you'll receive discounts on some of our common dental procedures that will greatly reduce your out-of-pocket cost for care.

Our goal is to make high-quality dentistry accessible to all of our patients.

Whitening your teeth is one of the quickest and most cost effective ways to give your smile an upgrade. At McCall Family Dentistry, we’re proud to offer custom take-home whitening trays for our patients to use at their convenience. We’ll start with impressions of your teeth and create plastic trays for you to wear. The snug fit of the trays helps protect your gums and soft tissues from excess whitening gel.

It's always advisable to whiten your teeth under the supervision of your dentist, and our doctors will discuss your desires and goals for your smile with you to determine which strength whitening gel will be best for your needs. We’ll ensure that your trays fit properly, give you instructions on safely applying and using the whitening gel, and then you’re off to a whiter, brighter smile.

We recommend that you whiten for two weeks initially to achieve your desired results. After that, however, you’ll be able to update your smile whenever you like since we sell additional whitening gel at our office. This means you can easily whiten before your next big event or vacation!

Our patients appreciate the ability and freedom to whiten their teeth as needed.

We understand that not every patient is alike, and we will work with you to overcome any fears you may have. Our doctors are caring and friendly, and they have over 40 years of combined experience, so you can rest assured that you’re in capable hands when you choose McCall Family Dentistry.

You’ll also find that we provide a comfortable office environment, with warm blankets, televisions, and music for you to enjoy during your appointment. 

Unlike corporate dentistry, we treat each patient like family with personalized attention and individualized treatment planned on a case-by-case basis. We use the latest dental technology, which helps to make your experience more pleasant and your procedures more comfortable. We also have a modern, state-of-the art facility to ensure your well-being is top priority.

You’ll appreciate the exceptional care and attention you receive when you work with us.

Periodontal (gum) disease is a serious dental issue that plagues more than half of American adults. At McCall Family Dentistry, many patients see us for treatment of periodontal disease, and our hygienists provide gentle care to those suffering from it. Rest assured that whatever stage of gum disease you’re facing, our team is well equipped to help you.

Gingivitis is the early stage of gum disease, and the good news is that if the condition is detected early on, you may be able to effectively manage your condition with a thorough professional cleaning and improved home care. We can detect gingivitis when we screen you for gum disease during your six-month examinations. If you notice that your gums appear red and swollen or they bleed when you brush your teeth, contact our office right away as these are the early indicators of gingivitis.

Periodontitis is the advanced stage of gum disease, and it’s in this stage that damage occurs. Periodontitis will require a deeper cleaning to reach below the gum line and remove tartar and plaque build-up. Unfortunately, there is no cure for gum disease, but our hygienists and doctors can recommend additional cleanings and other therapies to help patients with periodontitis maintain their oral health.

We recommend your child come see us for their first visit between the ages of 2 and 3. We’ll start slow with a “happy visit” and proceed with any needed treatment only when they feel comfortable. This allows us to help them acclimate to our office with a ride in the big chair and an introduction to our dental instruments, while keeping their experience fun and positive. We can also begin to monitor their dental development and make you aware of any concerns early on.

If you are scheduling your own cleaning and exam, we encourage you to bring your child with you so that they can see what the process is like and understand that going to the dentist is fun and not scary. Just let us know when you schedule your appointment, and we'll be happy to add a few minutes to count teeth and get your child's first exam in!

As your child gets older, we offer additional services for children such as fluoride treatments and dental sealants, which protect small teeth. We look forward to building a lifelong relationship with your child, which will set them up for success in their future dental appointments.